Joaquim & Fernandes (J&F) has been in business since 1986.
We began our activity in the area of electricity, however this market was small for our ambitions, so with the know-how acquired to work for the most demanding customers, we have been expanding our services.
We currently have a transversal response in the areas of electricity, electric mobility and construction
In order to ensure the highest standards of quality and commitment to its customers, J & F makes its services proactively subject to the highest quality requirements of products and services, ensuring the following qualifications:
For us, satisfying and if possible exceeding customer expectations is the main objective, as such we have developed business relationships with customers in which the demand standards are always high, and the satisfaction of these is only within the reach of a company that is optimized constantly.
With respect to our customers' satisfaction, we can be proud to present an excellent indicator of customer satisfaction in 2017, since 85% of the responses obtained a Good and Very Good rating in relation to the provision of our services.
The bet we made in the training of our employees from an early age is now a guarantee of our customers' needs.
Law 144/2015 of 8 September
In case of dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity: Algarve Consumer Arbitration Center Arbitral Tribunal Ninho de Empresas, ANJE Building Estrada da Penha, 3rd floor, room 26 8000 Faro, Portugal Phone: +351 289 823 135 E-mail: apoio@consumidoronline.pt More information at Consumer Portal www.consumidoronline.pt
